Support Hub

Help for parents, habits for kids.

Setup steps, parent-gate help, progress reports, restore-purchase guidance, and subscription answers for Bé Giỏi Kỹ Năng. For direct help, email manhnt.bkit@gmail.com.

Main Topics

Common help pages

These pages cover the support flows App Store reviewers and customers usually need first.

Getting started

Pick an age path, finish the first lesson, and try a real-world family task.

Open guide

Subscriptions & restore

Free trial, Premium plans, restore purchases, cancel, and refunds via Apple.

Open guide

Parent Zone & reports

Open the Parent Zone with the math gate, read skill progress reports, and approve tasks to keep the family streak.

Restore purchases

Open Profile in the app, tap Restore Purchases, and sign in with the Apple ID used for the original purchase.

App Store

Open the live Bé Giỏi Kỹ Năng listing for download, ratings, screenshots, and subscription details.

View on the App Store

Legal links

Review the current public Privacy Policy and Terms and Conditions.

Privacy · Terms
FAQ

Answers in 30 seconds

How does the parent gate work?

The Parent Zone, purchases, and settings are protected by a quick math question only an adult is expected to solve. There is no fixed PIN to forget.

Which languages does the app support?

English and Vietnamese. The app follows the device language; you can also set a per-app language in iPhone Settings → Bé Giỏi Kỹ Năng → Language.

Where is my child's data stored?

On the device, or in the family's private iCloud if enabled. Nothing is sent to our servers. See the Privacy Policy.

My Premium did not unlock. What now?

First tap Restore Purchases in Profile with the same Apple ID. If it still fails, email manhnt.bkit@gmail.com with your device model and iOS version.