Support

Clear help for a quieter task app.

This page covers the things most users need fast: reminders, purchases, local data behavior, and where to get help if something feels off.

Fast answers for App Store support and review context
Quick help

What most people need first

HikeList is intentionally simple, so support should feel simple too. These sections focus on operating the app, recovering purchases, and understanding what happens to your data.

Purchases Billing and restore

How to restore purchases

  1. Open the paywall inside HikeList.
  2. Tap Restore Purchases.
  3. Confirm with the same Apple ID used for the original purchase.
Reminders Notification setup

How to turn on reminders

  1. Start creating a task.
  2. Tap Add time.
  3. Allow notifications when iOS asks for permission.
Troubleshooting Alerts not appearing

If reminder notifications are not showing

  • Check notification permission for HikeList in iPhone Settings.
  • Make sure the reminder time is still in the future.
  • Check whether Focus or Do Not Disturb is hiding alerts.
Local data Deletion and storage

Where your data lives

Tasks and settings are stored locally on your device in the current version of the app. You can remove data by deleting tasks in the app or deleting the app from your device.

Premium Feature scope

What Pro currently unlocks

  • Reminder scheduling
  • Premium companion selections
  • Premium color themes and future Pro additions

Still need help?

For billing questions, bug reports, or App Review follow-up, email manhnt.bkit@gmail.com and include your device model, iOS version, and the steps that led to the issue.