Panora Support
Answers to common questions. Still stuck? Email manhnt.bkit@gmail.com — we usually reply within 2 business days.
How do I make a seamless carousel?
Tap New carousel, choose a format (4:5, 1:1, 3:4 or 9:16) and the number of slides, then pick photos. Panora arranges them automatically. Drag a photo across the dashed seam line so it continues onto the next slide.
How do I move, resize or rotate a photo?
Tap a photo to select it. Drag to move, pinch to resize and twist with two fingers to rotate — or use the round handle in the corner with one finger. Photos snap to slide centers, seams and edges.
How do I post it?
Tap Export, then Save to Photos. Each slide is saved as its own 1080-pixel-wide image, in order. When you create your post, select the slides in the same order.
What does Premium include?
Up to 20 slides per carousel, every layout (including Across Seams, Stacked, Hero and Polaroids), gradient backgrounds, all premium fonts and exports without the small watermark. Premium is available as a weekly, monthly or yearly subscription (the yearly plan includes a 7-day free trial for eligible new subscribers), or a one-time lifetime purchase. Prices are shown in the app in your local currency.
How do I make a profile grid?
Tap New carousel, choose Profile grid and the number of rows, then pick photos. Export numbers every tile: post them in that order — tile 1 first — and the last post completes the grid on your profile.
Can I export a video?
Yes. In Export, switch to Video to create an MP4 that swipes from slide to slide, ready for Reels and Stories.
How do I cancel a subscription?
Open Settings on your iPhone or iPad, tap your name, then Subscriptions, and choose Panora. Cancel at least 24 hours before the current period ends to avoid renewal. Deleting the app does not cancel a subscription.
How do I restore my purchase?
Open the Premium screen or Settings in Panora and tap Restore while signed in with the Apple Account you used to buy. Refunds are handled by Apple at reportaproblem.apple.com.
Where are my projects saved?
On your device only. Panora copies the photos you pick into its own storage so your projects keep working even if you edit your library. Deleting the app removes its projects; your original photos stay in Photos.
Does Panora upload my photos?
No. Panora only receives the photos you pick with the system photo picker, keeps them on your device and never uploads them to us.
Contact
Email manhnt.bkit@gmail.com and include your device model, iOS version and a short description or screenshot of the issue.