Restore a purchase
- Open BidMeasure.
- Open Settings or the Pro screen.
- Tap Restore Purchases.
- Use the same Apple Account used for the original purchase.
Restoration requires an internet connection and an active App Store session.
Quick start
Common support paths.
Manage or cancel a subscription
Apple manages billing. On iPhone or iPad, open Settings → [your name] → Subscriptions → BidMeasure. Changes generally take effect at the end of the current billing period.
Protect your project data
Project content is stored on your device. If you use the optional compact iCloud backup, the backup is handled through your Apple iCloud account. Export important reports or team packages before deleting the app or changing devices.
Request privacy help
BidMeasure does not require a developer-hosted user account. For questions about local data, optional iCloud backup, or website analytics, email support with “Privacy Request” in the subject.
FAQ
Before you send a ticket.
Why does my answer differ from a plan or supplier quote?
Check units, fraction precision, waste, coverage, pack-size, rounding, and pitch assumptions. BidMeasure is an estimating aid; plans, local codes, manufacturer data, and verified field measurements control.
How do I keep a calculation?
Use Save or the project workflow from the result screen. Name the project clearly and export critical records when you need an external backup or shareable copy.
What happens if I delete the app?
Local calculations, projects, notes, and attachments may be deleted with it. Export important data first. An optional compact iCloud backup may not contain large attachments or every workspace item.
Can support recover a lost project?
No. Support does not have access to data stored only on your device or in your private iCloud account. Recovery depends on backups or exports you created.
How do I report an incorrect result?
Email the tool name, every input including units, expected result, actual result, app version, and a screenshot. Do not include confidential client information.
Where are the legal pages used by App Store Connect?
Use the public Privacy Policy and Terms of Use. This page is the public Support URL, and the BidMeasure product page is the Marketing URL.
Projects & notes
Keep field context with the job.
Saved notes, checklists, photos, and job records make troubleshooting easier—but remove private client details before attaching screenshots to a support email.
