Support center

Clear help before the next pour.

Get help with measurements, reviewed estimates, saved projects, reports, purchase restoration, and app behavior.

Concrete Calc measurement review screen
Quick help

Common support paths.

Concrete Calc is offline-first. Calculations and saved projects stay on your device unless you export or share them.

Restore Pro access

  1. Connect to the internet.
  2. Open Concrete Calc and go to Settings.
  3. Tap Restore Purchases.
  4. Use the same Apple Account used for the original purchase.

Weekly and annual subscriptions must still be active. Lifetime access remains available unless Apple reports that the transaction was revoked.

Manage a subscription

Apple manages billing and cancellation. On iPhone or iPad, open Settings → [your name] → Subscriptions → Concrete Estimator.

Apple subscription instructions

Protect saved projects

Saved projects are local to your device. Export important PDF reports before deleting the app, erasing the device, or moving to another device. Support cannot retrieve local projects.

Report an estimate issue

Email the tool name, every input and unit, waste percentage, expected result, actual result, app version, and a screenshot. Remove client names, addresses, supplier details, and other confidential information.

FAQ

Before you send a ticket.

Contact support

Send enough detail to reproduce it.

For the fastest response, include the tool, units, inputs, result, device, app version, and the steps that led to the issue.

manhnt.bkit@gmail.com