Quick answer
- Include device and iOS version.
- Describe the expected behavior.
- Avoid sending passwords or payment details.
App Screenshot
Support screen
Send a useful support message with device details while keeping account information private.
Daily Use
When this matters
This topic matters when you want push-up progress to feel verified, social, and easy to repeat tomorrow.
- Use it when starting a new counting or streak routine.
- Use it when groups, widgets, or reminders need clearer setup.
- Use it when you want confidence without manual rep guessing.
Examples
Three common scenarios
These examples map the support topic to everyday push-up training, accountability, and progress tracking situations.
Example 1
Camera issue
Mention lighting, camera permission, and whether reps were partially detected.
Example 2
Restore issue
State that you used Restore Purchases and which plan you expected to recover.
Example 3
Group bug
Include whether the issue happens in one group or all groups, without sharing invite codes publicly.
Common mistakes
What throws people off
- Sending passwords or payment details.
- Reporting a bug without device or iOS version.
- Posting private invite codes in public support threads.
Related guides
FAQ
Short answers
Does PushMax store workout camera photos?
No. Camera frames are used for live rep detection and are not saved as workout images.
Can I use PushMax without a gym?
Yes. PushMax is built for anywhere push-ups with camera counting, streaks, and friend accountability.
What should I send support?
Device model, iOS version, app version, and a short description of the issue are usually enough.